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Privacy Policy | picklebet Official Gaming Platform Philippines

Last Updated: 2026-08-23

Privacy at a Glance

  • What we collect: Identity details, payment info, device data, and gaming activity.
  • Why we collect it: To manage your account, process PHP payments, verify your age, and stop fraud.
  • Who sees it: Only our internal team and essential partner service providers (payments/security).
  • How long we keep it: For the life of your account plus the time required by Philippine law.
  • Your control: You can request access or deletion via our support channels.

Introduction and Scope

Welcome to picklebet. This Privacy Policy describes how we collect, use, and protect your personal data when you use our services. This policy applies strictly to the interactions you have within our platform and official app.

Please note that this policy does not apply to third-party websites or external services. Once you leave our platform via a link to another site, we are no longer responsible for the data collection practices of those external entities.

Personal Information We Collect

To provide a secure and compliant gaming environment, we collect the following categories of data:

Account & Identity

Basic registration details used to create your account and identify you as a unique user.

Verification Documents

Government-issued IDs and proofs of address used for KYC (Know Your Customer) and age verification.

Payment Data

Information required to process deposits and withdrawals in PHP, handled via secure partner gateways.

Gaming Activity

Records of your bets, wins, losses, and transaction history to ensure fairness and account security.

Technical Data

IP addresses, browser type, device identifiers, and operating system to optimize performance and detect fraud.

Support Records

Correspondence and logs from your interactions with our support team to resolve account issues.

How We Collect Data

We gather information through three primary methods:

  1. Directly from You: When you register an account, complete verification, or contact support.
  2. Automatically: Through cookies and system logs as you navigate our site or app.
  3. Partner Service Providers: From trusted third-party providers who assist in payment processing and identity verification.

Why We Use Data

Your data is used specifically for the following purposes:

When We Share Data

We do not sell your personal data to third parties. We only share information in these limited cases:

How We Protect Data

We employ industry-standard safeguards to ensure your information remains private:

Cookies and Tracking

We use cookies to enhance your experience and maintain your session. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your location and the nature of the data, you have the following rights:

Access & Correction

Request a copy of your data or correct inaccurate information.

Deletion & Portability

Request the removal of your data or a transfer of your records.

Objection & Consent

Withdraw consent for marketing or object to specific data processing.

Exercise Your Rights

Contact our support team via the channels available on this site to submit a request.

Note: Even after account closure, certain data must be retained to comply with anti-money laundering and gambling regulations.

How Long We Retain Data

We store your personal information for as long as your account remains active. Once an account is closed, we retain specific records for the timeframe required by applicable law in the Philippines to satisfy regulatory audits and legal obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be closed immediately, and any remaining funds will be handled according to our internal security protocols.

Parents or guardians who believe a minor is using our platform should report the account immediately through our Support page.

Cross-Border Transfers

To provide a global standard of service, some of our partner providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.

Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please reach out to us via the channels available on our Support page. Our team is available to assist you with any privacy-related inquiries.